OpenAI Enables ChatGPT Tone Tweaks for Warmth

OpenAI has rolled out enhanced personalization features for ChatGPT in the wake of its GPT-5.2 release, allowing users to adjust the AI's tone for greater warmth and enthusiasm. This update addresses complaints from some users who found the chatbot's new professional makeover rude or sassy. Available in the Personalization settings, options include Warm, Enthusiastic, Header & Lists, and Emoji, where users can select more, less, or default levels to tailor responses precisely.

These additions come about a month after introducing Professional, Candid, and Quirky styles in GPT-5.1 under the Base style and tone setting. The changes likely respond to the earlier controversy surrounding GPT-5's launch, which replaced GPT-4o and drew criticism for sounding less conversational and friendly. OpenAI responded by offering model choices and committing to warmer interactions, marking a continued effort to balance professionalism with approachability in AI communications.

The latest GPT-5.2 release from OpenAI introduces a professional makeover for its AI chatbot, ChatGPT, but not without user feedback on the resulting tone. To counter perceptions of rudeness or sassiness, OpenAI has enabled further personality tweaks, focusing on adding extra warmth or enthusiasm to responses.

Users now have the ability to fine-tune specific characteristics directly within the interface. This includes adjustments for warmth and enthusiasm, which aim to make interactions feel more inviting and engaging.

Available Adjustment Categories

The new features are integrated seamlessly into the settings, providing straightforward controls over how ChatGPT communicates.

• Warm: Controls the level of friendliness in responses.
• Enthusiastic: Adjusts the energy and positivity conveyed.
• Header & Lists: Influences formatting for better readability.
• Emoji: Manages the inclusion of visual elements to enhance expressiveness.

For each category, selections range from more, less, or default, allowing precise customization to match individual preferences.

Implementing these tone adjustments is straightforward for ChatGPT users. The options are housed under the dedicated Personalization tab, making it easy to access and modify without disrupting the user experience.

To begin customizing, users should navigate to their account settings where the Personalization section is prominently featured. Here, the new Warm, Enthusiastic, Header & Lists, and Emoji toggles await selection.

Step-by-Step Guide to Tweaking Tone

Follow these steps to adjust OpenAI's AI to your liking:

1. Log in to your ChatGPT account.
2. Locate the Personalization settings in the menu.
3. Select the desired category, such as Warm or Enthusiastic.
4. Choose between more, less, or default to apply changes immediately.
5. Test the adjustments in a new conversation to observe the differences.

This process ensures that responses align closely with user expectations, whether for professional correspondence or casual chats. The immediacy of these changes highlights OpenAI's commitment to responsive design in AI tools.

By empowering users with these controls, ChatGPT becomes a more versatile assistant, adaptable to diverse communication needs across personal and work-related scenarios.

The introduction of these warmth and enthusiasm options builds on recent enhancements to ChatGPT's style capabilities. Just a month prior, with the GPT-5.1 update, OpenAI added Professional, Candid, and Quirky choices under the Base style and tone setting in the same Personalization tab.

These earlier additions expanded the foundational ways users could shape AI interactions, setting the stage for the more granular controls now available. The progression reflects an ongoing refinement in how ChatGPT handles tone, evolving from broad styles to specific trait adjustments.

Timeline of Tone Customizations

• GPT-5.1: Introduced Professional, Candid, and Quirky base tones.
• GPT-5.2: Added Warm, Enthusiastic, Header & Lists, and Emoji for detailed personalization.

This layered approach allows users to combine base styles with trait modifications, creating highly tailored experiences. For instance, a Professional base could be softened with increased Warmth for client communications.

The steady rollout of these features demonstrates OpenAI's iterative development process, prioritizing user-driven improvements in AI personality.

These latest customizations appear to directly address the challenges faced during the rollout of GPT-5 earlier this year. When OpenAI replaced GPT-4o with GPT-5, users voiced strong outcry over the update's less conversational and friendly demeanor.

The shift toward a more professional tone led to perceptions of the AI as distant or overly formal, prompting widespread complaints. In response, OpenAI quickly offered users the option to switch between models and pledged to enhance the warmth in future iterations of GPT-5.

Impact of User Concerns

The feedback loop has clearly influenced development priorities. By introducing options to dial up warmth and enthusiasm, OpenAI is fulfilling its promise to make ChatGPT more approachable while retaining professional capabilities.

• User complaints focused on reduced conversational flow.
• OpenAI enabled model selection as an interim solution.
• Commitment to warmer tones now realized through new settings.

In conclusion, this update signifies a pivotal step in balancing innovation with user satisfaction. As ChatGPT continues to evolve, these personalization tools empower individuals to shape their AI interactions, fostering more natural and effective engagements in an increasingly AI-integrated world. The responsiveness to community input underscores OpenAI's dedication to creating inclusive technology that adapts to human nuances.